IOM-WT2010

This is the Web page of the lecture Information, Organization, and Management (IOM), given by Martin Hepp at the Universität der Bundeswehr München in the WT 2010 term.

News

2010-04-13: Exam!
2010-03-22: Assignment sheet for unit 10 added.
2010-03-20: Slides for units 9 and 10 added.
2010-03-02: Slides and assignment sheet for units 7 and 8 added.
2010-02-17: Slides and assignment sheet for units 5 and 6 added.
2010-02-03: Slides and assignment sheet for unit 4 added.
2010-01-25: Videos for unit 1 and 3 have been added.
2010-01-23: Slides for unit 3 added.

Exam

Please register via the Office of Academic Affairs (Prüfungsamt).

The date for the exam has been set by the Office of Academic Affairs to Tuesday, April 13, 2010.

Schedule and Materials

Unit 1: Introduction

Slides: PDF (1 slide per page)

Tutorial: Assignment Sheet

Literature and Materials

Unit 2: From Scientific Management to BPR: The Search for „Ideal" Processes

Slides: PDF (1 slide per page)
Tutorial: Assignment Sheet

Reading Assignment:

  1. Frederick Winslow Taylor: The Principles of Scientific Management, 1911. 
    <http://www.eldritchpress.org/fwt/taylor.html>
  2. Wigand/Picot/Reichwald (1997):  pp. 344-349
  3. Lucas Jr., Henry C. and Olson, Margrethe (1994) The impact of information technology on organizational flexibility, Journal of Organizational Computing and Electronic Commerce, 4: 2, 155 — 176

Literature and Materials

  1. Thome, Rainer: Hufgard, Andreas: Continuous System Engineering. Vogel Verlag, Würzburg 1996.
  2. Wikipedia: Taylorism, <http://en.wikipedia.org/wiki/Taylorism>
  3. Charles Babbage: Economy of Machinery and Manufactures, <http://socserv2.socsci.mcmaster.ca/~econ/ugcm/3ll3/babbage/index.html>
  4. Links to Fordism: <http://www2.cddc.vt.edu/digitalfordism/fordism_links/index.htm>
  5. Ram L. Kumar and Antonis C. Stylianou: A Framework for Managing Flexibility in the Information Systems Function, AMCIS 2000, pp. 1192-1194.
  6. Davenport, Thomas H.; Short, James E.: The New Industrial Engineering: Information Technology and Business Process Redesign. In: Sloan Management Review 31 (1990) 4 (Summer 1990), pp. 11-28.
  7. David, Paul A.: Clio and the Economics of QWERTY. In: American Economic Review 75 (1985) 2, pp. 332-337.
  8. Dewan, Rajiv et al.: Strategic Choices in IS Infrastructure: Corporate Standards vs. "Best of Breed" Systems. In: J. I. De Gross et. al. (Eds.) : 16th International Conference on Information Systems. Amsterdam1995, pp. 97-107.
  9. Hammer, M.; Champy, J.: Reengineering the Corporation. Nicholas Brealey Publishing, 2001.
  10. Hepp, Martin: Possible Ontologies: How Reality Constrains the Development of Relevant Ontologies. In: IEEE Internet Computing 11 (2007) 7, pp. 90-96.
  11. Malhotra, Yogesh: Business Process Redesign: An Overview. In: IEEE Engineering Management Review 26 (1998) 3, pp. 27-31.
  12. Nelson, Daniel (Ed.): A Mental Revolution: Scientific Management since Taylor. The Ohio State University Press, Columbus 1992.
  13. Pietrykowski, Bruce: Fordism at Ford: Spatial Decentralization and Labor Segmentation at the Ford Motor Company, 1920-1950. In: Economic Geography 71 (1995) 4 (Oct., 1995), pp. 383-401.
  14. Price, Brian: Frank and Lillian Gilbreth and the Motion Study Controversy, 1907-1930. In: D. Nelson (Ed.) 58-77.

Unit 3: Transaction Costs: How ICT Changes the Rules of the Game

Slides: 1 slide per page

Tutorial: Assignment Sheet

Literature and Materials

  1. Transaction Cost Theory: <http://en.wikipedia.org/wiki/Transaction_cost>
  2. Leonard E. Read: I, Pencil. My Family Tree as told to Leonard E. Read, Dec. 1958
    1. <http://www.econlib.org/library/Essays/rdPncl1.html>,
    2. PDF version: <http://www.fee.org/pdf/books/I,%20Pencil%202006.pdf>

Additional Literature

  1. Cordella, Antonio : Does information technology always lead to lower transaction costs? In: S. Smithson; J. Gricar; M. Podlogar; S. Avgerinou (Eds.) : Ninth European Conference on Information Systems. Bled, Slovenia, 2001, pp. 854-864.
  2. Malone, Thomas W. et al. : Electronic Markets and Electronic Hierarchies. In: Communications of the ACM 30 (1987) 6, pp. 484-497.
  3. Malone, Thomas W. et al. : The Logic of Electronic Markets. In: Harvard Business Review (1989) 3, pp. 3-8.
  4. Sampson, Geoffrey : The myth of diminishing firms. In: CACM 46 (2003) 11, pp. 25-28.
  5. Wallis, John Joseph; North, Douglas C. : Measuring the Transaction Sector in the American Economy, 1870-1970. In: S. L. Engerman; R. E. Gallman (Eds.) 95-161.
  6. Williamson, Oliver E. : The Economics of Organization: The Transaction Cost Approach. In: The American Journal of Sociology 87 (1981) 3 (Nov. 1981), pp. 548-577.

Unit 4: Information Asymmetry and Opportunism

Slides: PDF (1 slide per page)

Tutorial: Assignment Sheet

Literature and Materials

  1. Principal-Agent Problem
  2. Ideas and Life of Friedrich Hayek
  3. Game Theory
  4. Prisoner’s Dilemma

Unit 5: Potential and Limitations of ICT

Slides as PDF: PDF (1 slide per page) requires password & username (given in class; if you need it, e-mail to mheppATcomputer.org)

Tutorial: Assignment Sheet

Literature and Materials

  • Wigand, Rolf T. et al. : Information, Organization and Management. John Wiley & Sons, West Sussex 1997.

Unit 6: Network Externalities, Standards, Lock-In, and the Economics of the Internet

Slides as PDF: PDF (1 slide per page) requires password & username (given in class; if you need it, e-mail to mheppATcomputer.org)

Tutorial: Assignment Sheet

Literature and Materials

  • Shapiro, Carl; Varian, Hal R. : Information Rules: A strategic Guide to the Network Economy. Harvard Business School Press, Boston, MA, USA 1998.

Unit 7: Theories of Information and Communication (Feb 22)

Slides as PDF: PDF (1 slide per page) requires password & username (given in class; if you need it, e-mail to mheppATcomputer.org)

Tutorial: Assignment Sheet

Literature and Materials

  1. Radical Constructivism
    <https://tspace.library.utoronto.ca/citd/holtorf/3.8.html>
    <http://en.wikipedia.org/wiki/Constructivist_epistemology>
  2. Semiotics
    <http://www.aber.ac.uk/media/Documents/S4B/semiotic.html>
    <http://en.wikipedia.org/wiki/Semiotics>
  3. Shannon and Weaver
    <http://en.wikipedia.org/wiki/Shannon%E2%80%93Weaver_model>
  4. Watzlawick, Beavin, Jackson
    <http://en.wikipedia.org/wiki/Paul_Watzlawick>
    [http://www.colorado.edu/communication/meta-discourses/Theory/watzlawick/ http://www.colorado.edu/communication/meta-discourses/Theory/watzlawick%5D/
  5. Schulz von Thun
    <http://de.wikipedia.org/wiki/Vier-Seiten-Modell> (in German only)
  6. Speech Act Theory
    <http://en.wikipedia.org/wiki/Speech_act>
  7. Media Richness
    <http://www.tcw.utwente.nl/theorieenoverzicht/Theory%20clusters/Mass%20Media/Media_Richness_Theory.doc/>

Unit 8: Knowledge Organization Systems and the Economics of Communication (March 1)

Slides as PDF: PDF (1 slide per page) requires password & username (given in class; if you need it, e-mail to mheppATcomputer.org)

Tutorial: Assignment Sheet

Literature and Materials:

  • Martin Hepp and Jos de Bruijn: GenTax: A Generic Methodology for Deriving OWL and RDF-S Ontologies from Hierarchical Classifications, Thesauri, and Inconsistent Taxonomies, Proceedings of the 4th European Semantic Web Conference (ESWC 2007), June 3-7, Innsbruck, Austria, in: E. Fraconi, M. Kifer, and W. May (Eds.): ESWC 2007, LNCS 4519,  Springer 2007, pp. 129-144.
  • W3C : Simple Knowledge Organisation System (SKOS). <http://www.w3.org/2004/02/skos/>

Unit 9: Data Quality Management (March 8)

Slides as PDF: PDF (1 slide per page) requires password & username (given in class; if you need it, e-mail to mheppATcomputer.org)

Tutorial: Assignment Sheet

Literature and Materials

Unit 10: Human Computation & Games with a Purpose (March 15)

Slides as PDF: PDF (1 slide per page) requires password & username (given in class; if you need it, e-mail to mheppATcomputer.org)

Video: http://video.google.com/videoplay?docid=-8246463980976635143&hl=en

Tutorial: Assignment Sheet

Literature and Materials

  • Designing Games with a Purpose, Communications of the ACM, Vol. 51, No. 8 (August 2008).
  • Amazon Mechanical Turk
  • http://www.gwap.com/gwap/
  • Luis von Ahn and Laura Dabbish.General Techniques for Designing Games with a Purpose. Communications of the ACM, August 2008. pp 58-67.
  • Luis von Ahn. Games With A Purpose. IEEE Computer Magazine, June 2006. pp 96-98.
  • Luis von Ahn, Ruoran Liu and Manuel Blum. Peekaboom: A Game for Locating Objects in Images. ACM Conference on Human Factors in Computing Systems, CHI 2006. pp 55-64.
  • Luis von Ahn, Mihir Kedia and Manuel Blum. Verbosity: A Game for Collecting Common-Sense Knowledge. ACM Conference on Human Factors in Computing Systems, CHI Notes 2006. pp 75-78.
  • Luis von Ahn, Shiry Ginosar, Mihir Kedia and Manuel Blum. Improving Accessibility of the Web with a Computer Game. ACM Conference on Human Factors in Computing Systems, CHI Notes 2006. pp 79-82.
  • Luis von Ahn, Nicholas Hopper and John Langford. Covert Two-Party Computation. Symposium on the Theory of Computing (STOC) 2005. pp 513-522.
  • Luis von Ahn and Laura Dabbish. Labeling Images with a Computer Game. ACM Conference on Human Factors in Computing Systems, CHI 2004. pp 319-326.
  • Siorpaes, Katharina; Hepp, Martin: Games with a Purpose for the Semantic Web, IEEE Intelligent Systems, Vol. 23, No. 3, pp. 50-60, May/June 2008.

Unit 11: Exam Review (March 22)

Slides: See units 1 -10.

Literature and Materials

Core Literature

  1. [WiPR1997] Wigand, Rolf T. et al. : Information, Organization and Management. John Wiley & Sons, West Sussex 1997.
  2. [Tayl1911] Taylor, Frederick Winslow : The Principles of Scientific Management. (Reprint 2006). Aufl., The Echo Library, Middlesex, UK 1911.
  3. [ShVa1998] Shapiro, Carl; Varian, Hal R. : Information Rules: A strategic Guide to the Network Economy. Harvard Business School Press, Boston, MA, USA 1998.

Optional Literature

  1. [BHHS2006] Berners-Lee, T. et al. : Creating a Science of the Web. In: Science 313 (2006) 5788 (11 August 2006), pp. 769 -771.
  2. [BiCH2007] Bizer, Chris et al. : How to Publish Linked Data on the Web. <http://sites.wiwiss.fu-berlin.de/suhl/bizer/pub/LinkedDataTutorial/> retrieved July 25, 2007.
  3. [CaHL2007] Cardoso, Jorge et al. (Eds.) : The Semantic Web. Real-World Applications from Industry. Bd. 6, Springer, Berlin etc. 2007.
  4. [ChSp2006] Chesbrough, Henry; Spohrer, Jim : A research manifesto for services science. In: Communications of the ACM 49 (2006) 7, pp. 35-40.
  5. [Coas1990] Coase, R. H. : The Nature of the Firm. In: R. H. Coase (Eds.) 33-55.
  6. [Cord2001] Cordella, Antonio : Does information technology always lead to lower transaction costs? In: S. Smithson; J. Gricar; M. Podlogar; S. Avgerinou (Eds.) : Ninth European Conference on Information Systems. Bled, Slovenia, 2001, pp. 854-864.
  7. [DaSh1990] Davenport, Thomas H.; Short, James E. : The New Industrial Engineering: Information Technology and Business Process Redesign. In: Sloan Management Review 31 (1990) 4 (Summer 1990), pp. 11-28.
  8. [Davi1985] David, Paul A. : Clio and the Economics of QWERTY. In: American Economic Review 75 (1985) 2, pp. 332-337.
  9. [DeSS1995] Dewan, Rajiv et al. : Strategic Choices in IS Infrastructure: Corporate Standards vs. "Best of Breed" Systems. In: J. I. De Gross et. al. (Eds.) : 16th International Conference on Information Systems. Amsterdam1995, pp. 97-107.
  10. [FaSa1985] Farrell, Joseph; Saloner, Garth : Standardization, compatibility, and innovation. In: RAND Journal of Economics 16 (1985) 1, pp. 70-83.
  11. [FeWL2002] Fensel, Dieter et al. (Eds.) : Spinning the Semantic Web: Bringing the World Wide Web to Its Full Potential. MIT Press, Cambridge, MA, USA 2002.
  12. [HaCh2001] Hammer, M.; Champy, J. : Reengineering the Corporation. Nicholas Brealey Publishing, 2001.
  13. [Hepp2007] Hepp, Martin : Possible Ontologies: How Reality Constrains the Development of Relevant Ontologies. In: IEEE Internet Computing 11 (2007) 7, pp. 90-96.
  14. [KaSh1985] Katz, Michael L.; Shapiro, Carl : Network Externalities, Competition, and Compatibility. In: American Economic Review 75 (1985) 3, pp. 424-440.
  15. [LaRT1998] Laffont, Jean-Jaques et al. : Network competition: I. Overview and nondiscriminatory pricing. In: Rand Journal of Economics 29 (1998) 1, pp. 1-37.
  16. [LuOl1994] Lucas Jr., Henry C. and Olson, Margrethe The impact of information technology on organizational flexibility, Journal of Organizational Computing and Electronic Commerce, 4: 2, (1994), pp.155 — 176
  17. [Malh1998] Malhotra, Yogesh : Business Process Redesign: An Overview. In: IEEE Engineering Management Review 26 (1998) 3, pp. 27-31.
  18. [MaYB1987] Malone, Thomas W. et al. : Electronic Markets and Electronic Hierarchies. In: Communications of the ACM 30 (1987) 6, pp. 484-497.
  19. [MaYB1989] Malone, Thomas W. et al. : The Logic of Electronic Markets. In: Harvard Business Review (1989) 3, pp. 3-8.
  20. [Nels1992] Nelson, Daniel (Ed.) : A Mental Revolution: Scientific Management since Taylor. The Ohio State University Press, Columbus 1992.
  21. [Piet1995] Pietrykowski, Bruce : Fordism at Ford: Spatial Decentralization and Labor Segmentation at the Ford Motor Company, 1920-1950. In: Economic Geography 71 (1995) 4 (Oct., 1995), pp. 383-401.
  22. [Pric1992] Price, Brian : Frank and Lillian Gilbreth and the Motion Study Controversy, 1907-1930. In: D. Nelson (Ed.) 58-77.
  23. [Samp2003] Sampson, Geoffrey : The myth of diminishing firms. In: CACM 46 (2003) 11, pp. 25-28.
  24. [ShHB2006] Shadbolt, Nigel et al. : The Semantic Web Revisited. In: IEEE Intelligent Systems 21 (2006) 3, pp. 96-101.
  25. [SPVV1999] Succi, Giancarlo et al. : Network Externalities in Software Systems. In: StandardView 6 (1999) 4, pp. 185-191.
  26. [ThHu1996] Thome, Rainer; Hufgard, Andreas : Continuous System Engineering. Vogel Verlag, Würzburg 1996.
  27. [W3C2005] W3C : Simple Knowledge Organisation System (SKOS). <http://www.w3.org/2004/02/skos/> , retrieved Nov 30, 2005.
  28. [WaNo1986] Wallis, John Joseph; North, Douglas C. : Measuring the Transaction Sector in the American Economy, 1870-1970. In: S. L. Engerman; R. E. Gallman (Eds.) 95-161.
  29. [Will1981] Williamson, Oliver E. : The Economics of Organization: The Transaction Cost Approach. In: The American Journal of Sociology 87 (1981) 3 (Nov. 1981), pp. 548-577.

Video Recordings

In this section, you will find video recordings of our lectures. They should be available no later than a week after the actual lecture has taken place.
2010-01-12: Unit 1

2010-01-19: Unit 2 - no recording available
2010-01-25: Unit 3